Accessibility

Accessible Areas
Hotel Entrance
Guestrooms
Registration Desk
Concierge Desk
Restaurant
Meeting Rooms
Business Center
Public Restrooms
Fitness Center
Parking

Accessibility Features
Ability to park vehicles on main floor / street level (on request)
Valet parking
Wheelchair ramp at 58th Street entrance
Braille signage throughout hotel
Accessible, fully automatic entrance door with wide openings
Accessible entrance to restaurant (wheelchair ramp located behind reception area)
Lobby free of any steps
Accessible registration with lowered desk
Service animals welcomed
Three guest elevators and one service elevator serving each level of hotel, including guestrooms, meeting rooms, The Field House (fitness center), The Hive (business center), and ADA public restrooms on 2nd floor
All meeting rooms on 2nd floor wheelchair accessible and free of any steps
Accessible entrance to loading area and team member entrance (portable wheelchair ramp available)
Assistant listening devices for meeting rooms (on request)

Accessible Guestrooms & Suites
Alcove Queen
Alcove King
City King
City Two Beds
Alcove Jr. Suite
City Suite
Greenhouse Suite

View our guestrooms and suites.

Accessibility Features
Bathtub with grab bar and seat
Roll-in shower
Grab bar in shower
Grab bar next to toilet seat
Hand-held shower wand
Low-level towel hooks and racks
Removable shower head
Accessibility equipment for the deaf
Connecting rooms available
Hearing impaired light alerts with kit
Lowered closet bars and shelving
Lowered safety box
Strobe lights
Double peephole on door
All doorways wheelchair accessible
Visual sensor in some rooms (on request)
Closed caption televisions (on request)

Features vary by room. To ensure we provide the perfect room for you, please inform us of your needs in the "Special Requests" field when booking on our website, or call us at 833.625.4111.