Frequently Asked Questions

Geographically speaking, West Hollywood is a city located in Los Angeles County, bordered by the cities of Beverly Hills and Los Angeles. But really, we consider West Hollywood to be the cultural heart of California. Known as “The Creative City,” WeHo officially incorporated in 1984 and has a population of approximately 35,000. The WeHo area encompasses the legendary  Sunset Strip, the West Hollywood Design District, and famed streets like Sunset Boulevard, Melrose Avenue, and Santa Monica Boulevard.

Absolutely. In fact, West Hollywood is known as “Walkable WeHo” and since 2011, it’s been rated the most walkable city in California. Download the city’s guidebook, WeHo to Go, for information on maps, bike routes and lanes, recommended walks, Zipcar stations, rapid transit options, and much more.

We’re happy to offer our Audi e-tron house car service for rides within a three-mile radius of the hotel. The house car is available on a first-come basis from 9am to 9pm daily. To explore destinations beyond this radius, we invite you to reserve the all-electric Audi e-tron for a test-drive for up to two hours once during your stay. To learn more, click here.

Definitely! Check out the WeHo to Go guidebook and WeHo Without Wheels for more information on how to get around West Hollywood and the surrounding Los Angeles area via train, bus, and bike.

It’s approximately 10 miles from West Hollywood to Venice Beach. Depending on traffic, you’re looking at 40 minutes to 1 hour with an Uber or Lyft.

West Hollywood Park is located at 647 N. San Vicente Boulevard, just over a mile southwest of 1 Hotel West Hollywood. It offers everything from basketball and tennis courts to a children’s play area and a public pool, and it hosts athletic, community, and cultural outreach events throughout the year.

Yes! Our West Hollywood hotel is only a mile northwest of the world-famous gay bar, The Abbey Food & Bar. It’s hard to believe that The Abbey initially started out as a small coffee shop back in 1991. Over the years, it’s expanded substantially to a 16,000-square-foot venue featuring four bars and a full menu until 2AM. Today, The Abbey is regarded as one of the best gay bars in the world and one of the most popular nightlife destinations in Los Angeles.

We get asked this question a lot, since 1 Hotel West Hollywood is very much a pet-friendly hotel. (Dog owners and pets alike especially love the fluffy dog beds we provide.)

But if you want to amp your doggy diet, Just Food for Dogs offers freshly prepared meals from human-grade ingredient, nutritionally balanced for your pet's needs! They’ll deliver directly to your hotel room, or you can visit the West Hollywood Kitchen location at 7870 Santa Monica Boulevard—and watch your dog’s food being made at the only open kitchens in the pet-food industry.

*Minimum $50 purchase for free delivery.

West Hollywood is a fantastic—and safe—place to explore. The city is a high-energy melting pot of progressive people and artistic spirits, and is widely regarded as California’s creative center of culture, design, and entertainment. It’s worth mentioning, though, that West Hollywood is quite popular with tourists, who can occasionally be unsuspecting. So, practice common sense, as you would in any major city, and make sure to keep things locked and possessions secure.

Generally, the weather in West Hollywood varies slightly from season to season, but remains mild and temperate year-round.

Average Temperatures:

Fall (September to November): 55–75°F (15–25°C)
Winter (December to February): 40–70°F (5–20°C)
Spring (March to May): 50–75°F (10–25°C)
Summer (June to August): 55–90°F (15–35°C)

Spring, summer, and fall are usually warm and dry, while rain occasionally makes an appearance in winter, peaking in February. Here’s the most up-to-date West Hollywood forecast.

From art openings to improv shows, there’s always something new happening in WeHo. The Visit West Hollywood website is a great resource for upcoming West Hollywood events.

This question should probably be, “What’s NOT in West Hollywood?” because everything you could possibly imagine can be found in WeHo.

To start with, the West Hollywood restaurant and bar scene is fantastic—especially along the Sunset Strip, which runs 1.6 miles along Sunset Boulevard from Crescent Heights Boulevard to Sierra Drive. It’s home to excellent boutiques and restaurants, as well as famous concert clubs like The Roxy, The Viper Room (which is now open for happy hour, 4pm-7pm), and Whiskey A Go-Go, and comedy hotspots The Comedy Store and Laugh Factory.

With WeHo being such a hotbed of creativity, there are dozens of local art galleries. Moran Bondaroff and Hamilton-Selway Fine Art are just two of the stand-outs. There are also the shops of Melrose Avenue, and the West Hollywood Design District, where “over 250 global merchants and creative leaders have chosen the walkable radius of Melrose Avenue, Beverly Boulevard, and Robertson Boulevard as their West Coast home.”

Local nearby attractions include the iconic TCL Chinese Theatre for the latest movie premieres, The Hollywood Bowl for the best in concerts, the Los Angeles County Museum of Art, the La Brea Tar Pits & Museum, the Getty Center, and the world’s most famous sidewalk: the Hollywood Walk of Fame.

Just a few miles east of West Hollywood is Runyon Canyon, where you can hike the Hollywood Hills and get killer views of Los Angeles. And if you want to hit the famed LA beaches, Malibu, Santa Monica, Venice, Manhattan Beach, Hermosa Beach, and Redondo Beach are all within 20 miles.

And of course, every October 31st, there’s the West Hollywood Halloween Carnaval—one of the biggest Halloween celebration in the world. This annual public event takes place on Santa Monica Boulevard between North Doheny Drive and La Cienega Boulevard, and features multiple entertainment stages, live music, bar specials, and some of the best people-watching you’ll ever experience.

West Hollywood is best known for its vibrant, inclusive atmosphere and cultural significance, anchored by iconic spots like Santa Monica Boulevard, a part of historic Route 66. This lively stretch serves as the heart of the city’s renowned LGBTQ+ scene, filled with unique shops, top-rated restaurants, and nightlife that draws visitors from around the world. West Hollywood combines Hollywood glamour with a progressive, welcoming spirit, making it a celebrated destination for those seeking creativity, diversity, and unforgettable experiences.

Stroll along the Sunset Strip to soak in the lively energy of West Hollywood, with its famous music venues, eclectic shops, and outdoor dining spots. Head to Melrose Avenue for a mix of high-end boutiques and quirky street art, or wander the quieter, tree-lined streets of the West Hollywood Design District to discover unique galleries, design studios, and hidden gems.

Public parking in Los Angeles varies depending on the location and time of day. While some areas may offer free street parking, especially in residential neighborhoods, many places in LA, including West Hollywood, require payment at meters or parking structures. Always check the signs to avoid any surprises.

Public parking in Los Angeles varies depending on the location and time of day. While some areas may offer free street parking, especially in residential neighborhoods, many places in LA, including West Hollywood, require payment at meters or parking structures. Always check the signs to avoid any surprises.

Our property will continue to be sanitized using hospital-grade, EPA-approved agents and activated oxygen spray bottles. Our kitchen staff maintains rigorous cleaning processes and our management team has undergone ServSafe® certification, ensuring enhanced safety training and educational materials.

All team members undergo temperature scans upon entrance to our sustainable sanctuaries, and hand sanitizer is available in all public and team spaces. High-touch points such as furniture, door handles, and elevators are sanitized multiple times per day, and we continue to encourage social distancing to ensure everyone’s comfort and safety. In addition, we request that all individuals, guests and team members alike, adhere to local guidelines in regards to masks. To further protect you and the planet, we continue to offer contactless guest services including mobile keys, television controls, menu ordering and payment, service requests, concierge support, front desk text messaging, and check out (service availability may vary by property and stay dates). Download the 1 Hotels mobile app from the App Store or Google Play Store.

We do not offer onsite testing but can arrange for a healthcare professional to come to the hotel.

Proof of vaccination is required to dine inside our F&B venues.

All guests will be required to wear a mask or appropriate face covering in all lobby and public spaces, as well as all elevators. Face shields must be worn with an additional face mask or face covering per CDC guidelines. 

Yes, when you join MISSION by SH, you’ll be reducing your carbon footprint every time you visit one of our hotels. Redeem your rewards to offset the climate impact of your stay by funding projects like forestation, renewable energy production, and land conservation efforts that reduce greenhouse gas emissions.

You can learn more about MISSION by SH here.

Sign up to join MISSION by SH by filling out this form.

Yes, 1 Hotel West Hollywood is LEED v4 for Existing Buildings Silver Certified and has an Energy Star score of 95, making it one of the most energy efficient in Los Angeles.

We are a cause built off a simple idea: the world around us is beautiful and we want to keep it that way. Take a journey through our sustainable sanctuary to experience how nature is seamlessly intertwined and at the core of 1 Hotel West Hollywood.

• Angel City Lumber helped us recover 75 tons of wood from fallen trees in California, to create the design elements that keep your surroundings beautiful, and keep trees out of the waste stream.

• Winding down should come naturally, so we sourced 100% sustainable cotton bed linens that are healthy for both you and the environment.

• Indulge guilt-free, knowing that many of the ingredients on your plate today come from our 100% organic and sustainably grown garden. Our on-site Bee Hotel residents are happy to pollinate our garden.

• You should always feel at one with nature, which is why we placed greenery and trees at every turn. Walk through The Canyon to admire the native and adaptive Blue Gum Eucalyptus, Canary Island, and Aleppo Pines. Experience Los Angeles in its most natural state.

• Travel with care.We’re always seeking innovative ways to show you how to live more sustainably. Explore the city emission-free with our Official Electric Vehicle of 1 Hotels, the all-electric Audi e‑tron. Enjoy the Audi Electric Vehicle Experience while taking advantage of the house car or test driving the e‑tron during your stay.

• Walk with purpose on carpets made from recycled materials including ocean plastics.

Yes, in all guest rooms and more.

Absolutely. We change over the linens in guest rooms every third day, or when requested. As a best practice, we do not change towels that are hanging up.

Yes, we are part of the zero-waste initiative program by FoodPrint Group that we are extremely proud of. In fact, 1 Hotel West Hollywood is part of the pilot group of this program.

Yes we do! We also partner with local charities to donate surplus of food orders from events/banquets. 

We do not, but choose to use large format soap and toiletries that are refilled to avoid single-use plastics.

Highly functional. Tech-forward. Bright and light. Those are just a few ways to describe our unique venues. And the views? Let’s just say we hear “breathtaking” quite a bit. From intimate gatherings to large celebrations, discover your perfect space and we’ll do the rest.

Our indoor and outdoor spaces showcase the most iconic LA backdrop for one of the most important days of your life. With an abundance of light, living plants, and beautiful surroundings, every wedding is infused with nature for an experience as unique as each couple.

Yes, please put, a request with our coordinator here

Yes, we offer group rates for groups of ten or more rooms. [email protected]

Please contact the 3rd party company that you made the reservation through. We are happy to assist as well please call in house reservations at (310) 424-1600 and we will be able to assist you right away. Please have your confirmation handy.

If guests are booking on behalf of someone else, they must contact the hotel directly to arrange for third party billing.

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules.

Pay Now rates are non-refundable, full pre-paid and non-transferrable.

Pay Later rates require a cancellation notice 72 hours prior to date of arrival in order to avoid a penalty of one night's stay. Unless otherwise noted on confirmation, please let us know if you have to cancel 72 hours before arrival to avoid penalty. If you just don’t show up, we’ll have to charge one night’s stay. 

The amenity fee includes:

• Mind and Movement, offering a variety of fitness and wellness experiences
• Unlimited local calls
• The farm stand offerings
• Property activations including Full Moon/Dark Sky Celebrations
• Audi e-tron house car drop-off service (based on availability, within three-miles radius)

Check in is at 4pm and checkout is at 12pm.

Book an early flight? We’ll do our very best to accommodate you - just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is a late departure fee of one night’s stay plus tax.

Want to sleep in? We’ll do our very best to accommodate you - just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is a late departure fee of one night’s stay plus tax.

We'll gladly stow your luggage safely and securely, until you're ready to move on.

For security purposes, please provide a valid government or state-issued photo ID at check-in.

You must be 18+ to book a room.

The early departure fee will be one night room and tax for the day you are departing.

Breakfast is included with our breakfast package, 1 Right Way to Start the Day reservations, otherwise breakfast is not included but can be enjoyed at our 1 Kitchen restaurant or through in-room dining at an additional cost.

Credit cards must be presented upon check and must be the same credit card used to make the reservation. If guests are booking on behalf of someone else, they must contact the hotel directly to arrange for third party billing.

Please contact our hotel directly at (310) 424-1600 and our team will be more than happy to connect you with our accounting department.

Our front office team will take an incidental hold per day of $150 during check-in.

To cover incidentals, we’ll hold $150/day on your credit card and we’ll authorize additional funds as needed based on your additional incidental charges.

After the bill has been settled during checkout, it will take 5-7 business days to see the amount reflected back into your account for any unused amount.

The hotel will authorize the incidental hold of $150 per night as well as any other remaining amount for the grand total not taken from the initial deposit.

You can reach out to our concierge team by phone at 310.424.1600 (ask for the concierge department) or directly by email – [email protected]

For printing we do have a charge of 10 cents per b&w sheet and 15 cents for color sheet.

2 pets max; Any required pet cleaning fee will be based on the extent of damage to the room. Max weight 25lbs; service animals do not apply. 

Our property is pet friendly and we have our open air Skyline Deck and Canyon space.

1 Hotel West Hollywood welcomes all four-legged furry travelers up to 25 lbs.

Yes, our concierge team can assist with providing store locations.

Yes, our concierge team can assist with providing store locations.

Yes, there are pet-friendly restaurants nearby, our concierge team can help with recommendations.

Yes, our concierge team can assist with providing nearby park locations. We do have our Canyon space and Skyline deck that our furry friends love to stroll and take in the Los Angeles views.

WiFi internet access is complimentary for hotel guests.

Yes, The Field House is open 24hrs daily. It offers a wide range of equipment including treadmills, ellipticals, floor equipment, dumbbells, bikes and more.

Yes, we offer personal training and group fitness classes. Find out more here.

We have a community table in our Juniper Lounge that is activated for laptop charging until 4pm. Guests can work from the lounge, the garden space outside or 1 Kitchen. To request information about booking meeting room spaces, please click here.

Yes, we have a pool and yes it is heated. Available from sunrise to sunset

No, we do not have a kids club.

Yes, located on our Lobby Floor by goodthings and the East Tower elevators.

No, we do not offer currency exchange but our concierge team can assist with locating a close location.

Yes we do, goodthings located in our Lobby floor. It is opened 7 days a week from 10am - 6pm. Learn more here.

Yes, we offer laundry & dry cleaning services. Our front desk team can assist. 

We do offer printing services that can be assisted by our Front Desk Team. 

• Black and White copies will cost 10 cents per sheet
• Color copies will cost 15 cents per sheet

Print jobs can be sent to [email protected]

Yes, Savor the bounty of California with every bite and sip at four distinctive restaurants and bars, plus fresh takes on poolside and in-room dining. And don't miss 1 Hotels' signature Lobby Farmstand.

Yes we do, from 7am to 2pm available at 1 Kitchen. In-room-dining begins at 6:30am that can be ordered via our 1 Hotel App or by phone.

A refuge beneath the action of the Sunset Strip, Juniper is a lounge that’s rooted in a sense of place. Revelry with a remarkable view. The h.wood Group presents Harriet's Rooftop, an elevated cocktail lounge at 1 Hotel West Hollywood, boasting unparalleled panoramic views of Los Angeles.

Refuel on your own schedule with seasonal, locally fresh items delivered to your door.

Yes, please check out our Live Music events at Juniper HERE

Discover what's happening at our favorite spots in the neighborhood and what's on the event calendar at 1 Hotel West Hollywood. HERE

Breakfast is not included in the room rate. You can view all of our offers here if you'd like to book an offer that includes breakfast.
 

Yes, we have accessible rooms available with features such as wheel chair accessible tubs and handlebars in a shower.

Yes we have a connecting City King to a City Two Double and a Skyline King to a City Two Double offerings.

Yes, unless the privacy door hanger is placed outside the door.

Yes, every room comes with floor to ceiling windows with views of LA’s skyline or views of Sunset strip

Our Panoramic and One Bedroom suites come with a small balcony , Hill house and Canyon House Suites have spacious Terrace with Seating

67  doubles

10 City Kings, 10 Skyline Kings,  27 City Doubles, 36 Skyline Doubles have shower tub combination. All our Loft, One Bedroom, Panoramic and Penthouse Suites have separate tub and shower.

Yes

Yes our rooms are cleaned for allergy-free. 

Yes we do and daily housekeeping service is available upon request

Yes we do

Yes we do and serviced daily. 

There are no ice machines but ice can be delivered to your room.

Yes we do and our team can assist.

Yes wifi is available all guestrooms and public space. Complimentary wifi is included in the Destination fee.

Please speak with our wonderful reservations team and make this request upon booking.

We are located at 8490 Sunset Blvd, West Hollywood, CA 90069

Our cross streets are Sunset Blvd and La Cienega Blvd. 

You are able to get to our hotel by entering our ride-share drop off on Sunset Blvd and/or enter our valet drive way on Sunset Blvd. 

LAX is 11 miles away and Burbank Hollywood Airport is 9.5 miles away.

You can reach out to our concierge team by phone at 310.424.1600 (ask for the concierge department) or directly by email – [email protected]

Yes, we have valet parking only for $70 for overnight parking.

Yes, we do and our front desk team can assist with coordinating our charging on-site stations.

Please refer to the following West Hollywood transportation to assist HERE

We’re always seeking innovative ways to show you how to live more sustainably. With this in mind, we’re pleased to introduce the Official Electric Vehicle of 1 Hotels, the fully electric Audi Q8 e‑tron. Guests are welcome to enjoy the Audi Experience while taking advantage of the house car or test driving the e‑tron during your stay. We have a radius of 3-miles from the property for drop-off only

Our concierge team can assist with finding a local bike rental.

On the iconic Sunset Strip, in the heart of West Hollywood, our central location is ideal to explore neighboring Beverly Hills, Hollywood, and beyond. West Hollywood is California’s most walkable city, and LA’s top attractions and airports are within 15 miles. 

Please search our Lost & Found via the link HERE

30 calendar days

Yes. All shipping costs are at the guest's expense.

Yes, just send us an email with the name of the person who will be retrieving your item. We will then ask for a form of identification to match the name you have sent by email before releasing the item.
 

No, they are disposed of.

No, they are disposed of on the same day they were collected.